âą Products exchanged/ returned complain can be raised within 24hours after delivery.
âą Raise complain at support@reana.pk & attach invoice & product pictures.
âą Products will only be exchanged if they're in original condition. This entails being unopened, sealed,
undamaged, with all stickers and tags are intact and packed in their original packing.
âą No cash will be returned, only store credit or product can be exchanged.
âą Record video before opening the parcel to claim any damage or missing product. Claims without video record will regrettably not be able to proceed further.
âą For more information, please call us at 03 111 444 706 (9am to 5pm) or email us at support@reana.pk
