All orders placed are considered as confirmed orders; we can make any changes after the order has been processed or dispatched. If you need to make changes to any of your orders, you can contact us on social media or email us at email@example.com. Any order which doesn’t have complete information will be cancelled accordingly.
REANA.PK reserves the right to refuse any order without any reason or due to history of refusing cash on delivery orders in past. In most of cases if someone has refused to delivery twice in past, we will not send new orders.
There are no shipping refunds or compensations available in any case.
Shipping Damages / Broken Item
REANA.PK take the best possible measures in packaging our products, however since some of the beauty items/accessories are very delicate there is a possibility of damage while the order is dispatched. In such a scenario, if something is damaged by the shipping company during the transit, you need to contact us as soon as possible after receiving those items. You can get in touch with us through social media or email us at firstname.lastname@example.org. Please note that we will not return or exchange such items but we will provide you a discount coupon in accordance with the damage. We will require 7-10 business days to settle these claims.
The products displayed on the Site can be ordered and delivered only within Pakistan. All prices displayed on WWW.REANA.PK are quoted in Pakistani Rupees and are valid and effective only in Pakistan. Reference to any products, services, processes or other information by trade name, trademark, manufacturer, supplier or otherwise does not constitute or imply endorsement, sponsorship or recommendation thereof by REANA.PK.
It is possible that some of our products contain ingredients that you might be allergic to, hence you should always take precausion before use and see what ingredients a product contains to avoid potential allergic reactions. Furthermore, all products should be used strictly in accordance with their instructions, precautions and guidelines. We are not medical professionals; our Site is solely an online store for specialty beauty products. Please consult with your own physician or health care professional regarding the use of any goods, products or information received from our Site before using or relying on them.
The products available on WWW.REANA.PK are for your personal use only. You may not sell or resell any products you purchase or otherwise receive from REANA.PK. REANA.PK reserves the right, with or without notice, to cancel or reduce the quantity of any order to be filled or products to be provided to you that may result in a violation of these Terms & Conditions.
All content that you upload, post, email, or transmit via or to our Site, through whatsapp, facebook, instagram, or any other means, you are solely responsible for. This also includes product ratings & reviews, and questions & answers.
All design, text, graphics, logos, button icons, images, audio and video clips, the selection and arrangement thereof, and all software on our Site is protected by copyright as a collective work under Pakistani copyright laws and international conventions. All rights are reserved.
You furthermore agree that the Site shall not be liable to you or to any other person because of any such suspension or termination. Our Terms & Conditions constitute an agreement that is effective unless and until terminated by REANA.PK. We may terminate these Terms & Conditions or your Account on the Site, or suspend or terminate your access to the Site, at any time for any reason or no reason, with or without notice. If you are dissatisfied with the Site or with any terms, conditions, rules, policies, guidelines, or practices in operating the Site, your sole and exclusive remedy is to discontinue using the site.