Q: How can I be sure of the authenticity of the products?

All our products are 100% authentic and sourced directly from trusted suppliers. If you have any concerns about product authenticity, please contact our customer care team for more information.

Q: How can I track my order?

Click on the link below and enter your tracking ID:
Track Order
Contact our support team:
Call: +92 311 1444706
WhatsApp: +92 311 4230953

Q: Can you ship orders all over Pakistan?

Yes, we ship orders all over Pakistan.

Q: How long will it take for my order to be delivered?

We offer very next day delivery in Lahore and it takes 3-4 working days to deliver in other cities.

Q: How to place an order?

Placing an order is easy! You have two options:
1. Order directly from our website at https://reana.pk
2. Contact our Customer Care team at 03 111 444 706 for assistance.

Q: What are the shipping charges?

The shipping charges for an order are 199.

Q: Can I change or cancel my order after it's been placed?

Yes! it can be edited/cancelled but only if your order is not dispatched.

Q: What payment methods do you accept?

We accept various payment methods, including credit/debit cards, bank transfers, and COD (Cash on Delivery)

Q: What is your return policy?

We offer a 14-day return policy on unused and unopened products. Contact our customer care team for more details.